Our technical support e-mail is monitored continuously throughout the day by a dedicated customer service person. This is generally the fastest way to get support because the e-mail is received by at least three people including our highest technically trained.
The more information you can give us, the quicker we can get to work on the solution. Along with your contact details and enquiry nature, please also include; where and when you purchased the product and the product code and description.
We also offer technical support by telephone;
09:00 to 17:30 Monday to Friday 020 75899617
We recommend the use of Fernox chemicals with our products, please click the Fernox logo for system cleaning and protection advice.