Technical Support

General

Electric Towel Rails

Central Heating Towel Rails

Convector Panel Radiators

Approximate Heat Requirement Calculation

Step1

Multiply the room length in metres by the room width in metres by the room height in metres (LxWxH) to calculate the total cubic volume of the room.

Step 2

Multiply the room cubic volume by 45 to give you the Watt requirement.

Step 3

Combine all of the applicable correction factors from the list below and then apply the total percentage to the Watt requirement calculated in Step 2.

 

-25% Upstairs bedrooms

-20% Cavity filled walls

-10% Solid floor

-05% Double glazing

+10% Un-insulated cavity walls

+10% North facing wall

+15% Patio doors or French doors

+15% Two outside walls

+15% No loft insulation

+20% Ceiling height above 3 metres

+40% Three outside walls

 

PLEASE NOTE THAT THESE ARE APPROXIMATE CALCULATIONS FOR GUIDANCE ONLY

Warranty Claim Process

Unfortunately things do go wrong occasionally and it might be necessary to claim under our manufacturer's warranty.

To enable us to evaluate your claim as quickly and smoothly as possible, it is necessary for us to gather some detailed information.

Please complete the below form and return it to us as instructed at the bottom of it and we will get in contact with you within 21 days of receiving it.